Refund policy

Return & Refund Policy

Last Updated: July 25, 2026

At SpeedoPick, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

14-Day Return Policy

We offer a 14-day return window from the date your order is delivered. To be eligible for a return, your item must:

  • Be returned within 14 days of delivery.

  • Be unused, unworn, and in its original condition.

  • Include all original packaging, accessories, and tags (if applicable).

  • Be accompanied by proof of purchase or your order number.

Non-Returnable Items

For hygiene, safety, and quality reasons, the following items cannot be returned unless they arrive damaged or defective:

  • Personal care and hygiene products that have been opened or used.

  • Customized or personalized items.

  • Gift cards.

  • Items marked as Final Sale or Non-Returnable.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your order number.

  • Clear photos or videos of the item.

  • Photos of the packaging (if applicable).

Once verified, we will provide a replacement or a full refund at no additional cost.

Refund Process

After we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Your refund will be processed to your original payment method.

  • Refunds are typically completed within 5–10 business days, depending on your bank or payment provider.

Shipping charges (if any) are non-refundable unless the return is due to our error or a defective product.

Order Cancellation

Orders may be cancelled before they are processed or shipped for a full refund.

Once an order has been shipped, it can no longer be cancelled. You may request a return after delivery according to this policy.

Return Shipping

If the return is due to a change of mind, the customer is responsible for return shipping costs.

If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping costs or provide an appropriate solution.

Exchanges

We currently replace items only if they are defective, damaged, or incorrect. If you require an exchange, please contact our support team.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team with your order number and details of your request.

We are committed to providing a smooth and fair resolution for every customer.